WARRANTY
SHIELD PRO WARRANTY
All Stonewave brand tires are warranted against defects in workmanship and material. If, upon examination by an authorized Stonewave retailer, it is discovered that an eligible tire is unserviceable as a result of workmanship or material-related conditions, that the warranty period for the tire has not expired five (5) years from the date of purchase, and that no EXCEPTIONS TO WARRANTY COVERAGE apply, the tire will be replaced at no charge (conditions apply) or at prorated cost (determined by reason of claim using mileage and/or tread depth) with an equivalent new Stonewave tire by an authorized Stonewave retailer. Eligibility for no charge replacement and details of prorated calculation can be found under the section TYRE REPLACEMENT AND RELATED COSTS.
EXCEPTIONS TO WARRANTY COVERAGE
This Limited Warranty shall not apply if an eligible tire shows uneven wear across the tread down to the treadwear indicators (80% remaining) or the tire damage or wear condition is due to any one or more of the
following:
- Stonewave does not warrant any repaired, retreaded, or regrooved tires.
- Improper operation or maintenance. This includes but is not limited to effects caused by 1) Improper tire inflation and/or improper load/speed practices. These practices can cause excessive operational temperatures and stresses that exceed the tire’s capabilities 2) Improper or insufficient tire rotation.
- Wear due to improper vehicle alignment includes but is not limited to uneven, irregular, or spotty wear, cupping, or feathering Flat spotting is caused by improper storage or a brake lock.
- A tire that is damaged due to vandalism or accident.
- Rim irregularities or rim damage
- Snow chai
- Vehicle mechanical problems, including brake problems and vehicle wheel alignment.
- Extreme temperature exposure.
- Negligent and abusive driving, such as tire spinning or racing
- Improper tire storage
- Automotive accident
- Chemical corrosion or Fire
Use contrary to the vehicle manufacturer’s tire recommendations
- Improper stud size and/or installation
- Improper Mounting or Demounting
- Alteration: This includes, but is not limited to, adding a white inlay on the Blackwall, tread regrooving, tire truing or siping, or adding sealant materials to the tire
- Ozone or weather cracking: Not covered after 24 months from the date of purchase.
- Tires are used in competition or for an emergency vehicle.
- Tires run when flat or under-inflated.
- Failure to observe the maintenance and tire care obligations described under OWNER OBLIGATIONS or elsewhere herein.